- We ships products to almost all parts of India. Almost all orders placed will be shipped within 24 hrs. We are committed to delivering your order accurately, in good condition, and always on time. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
- We ship on all days except Sunday and National Holidays.
- Currently, each order may be shipped only to a single destination address. If you would like to ship products to different addresses, you will need to place multiple orders.
- We make our best efforts to ship each item in your order within 3 working days of the order. However in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from some other stores or our suppliers. In the unlikely event that we are not able to ship your order completely within 7 days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment.
- Certain ODA (out of deliver area) locations which are difficult to reach, the delivery time is more than 12 days. Please contact our call center for details
- While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
- If you find that the product is not in good condition or tampered or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us on customer care number or mail us at info@Kuddlekids.in, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
- You may track shipping status of your orders on our website by calling us on customer care number.
We charges Rs. 50 as a convenience charge for all orders below Rs. 499. This helps us service our customers better.
We provide Free Shipping on all Orders above or equal to Rs.499/- or more.
Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 7 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 1 kilo or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.
Currently we do not deliver to locations outside India
Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.
Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.
The terms “we”, “us” or “our” refer to Kuddle Kids (Kuddlekids.in)